Nov. 12, 2024

Jay Clouse Drops some Creator Science on Us for Episode 85

Jay Clouse Drops some Creator Science on Us for Episode 85
Jay Clouse Drops some Creator Science on Us for Episode 85
Create Something Awesome Today
Jay Clouse Drops some Creator Science on Us for Episode 85

Roberto Blake sits down with Jay Clouse, founder of Creator Science, to delve into the dynamics of monetization, creator economy strategies, and building sustainable revenue. Jay shares his journey from starting Creator Science as a newsletter to expanding into multiple platforms, emphasizing his approach to advanced creator education. The conversation spans monetization techniques, the impact of direct audience engagement, and the nuances of offering high-value products versus brand deals.

Interview with Jay Clouse of Creator Science Covering Advanced Creator Education

EPISODE OVERVIEW:

In this episode, I talk with my friend Jay Clouse the Founder of Creator Science, an award winning Creator Podcast about what Creator Education looks like beyond the basics, and how we can better monetize through memberships and building creator businesses. The conversation goes deep and we talk about the importance of systems and also the impact of building a strong community to support your brand.

Key points include:

The need for creators to view their audience as customers to capture the full value they provide, rather than just relying on ad revenue

Strategies for pricing and framing value, such as emphasizing outcomes and benefits over features

The advantages of starting monetization efforts early and setting appropriate expectations with one's audience

Considerations for entertainment-focused creators versus thought leaders when it comes to membership models and community building

The role of persistence and incremental improvement in building a successful content creation business, versus relying on luck or viral success

Time Stamps and Highlights:

  • 00:37 - 01:47: Jay’s origin story, sharing his background and how Creator Science began.
  • 02:15 - 04:15: Jay discusses the transition from newsletter to podcasting and eventually YouTube.
  • 05:35 - 06:55: Exploring the concept of “relationship platforms” (e.g., email, SMS, private communities).
  • 07:10 - 08:50: The value of direct monetization and capturing value from audiences.
  • 09:02 - 10:28: Jay’s thoughts on affiliate marketing and the benefits of direct product creation.
  • 11:38 - 13:16: Pricing anxiety and the importance of setting boundaries in monetization.
  • 14:32 - 15:49: Introducing monetization early on to set consistent expectations with the audience.
  • 16:35 - 18:55: Managing perception and value in pricing for creators and entrepreneurs.
  • 20:23 - 21:57: Building communities and memberships: content-focused versus community-focused models.
  • 23:30 - 24:45: Entertainment creators and business models, like physical products and memberships.
  • 26:51 - 28:45: Leveraging membership structures for entertainment creators, including premium content and community.
  • 31:05 - 33:30: Jay's perspective on the value of paid education versus freely available content.
  • 35:45 - 37:48: Roberto and Jay on the reality of long-term commitment, especially in YouTube.
  • 39:10 - 39:55: Final thoughts from Jay and where to find Creator Science.


Brief Guest Bio:

Jay Clouse is a creator, entrepreneur, and the host of the 'Creator Science' podcast, where he dives into the strategies and mindsets of top content creators. Known for his analytical approach and commitment to helping creators succeed, Jay brings a wealth of experience in community building, content strategy, and business growth. His work has made him a trusted resource for creators looking to build sustainable careers, and his podcast has become a go-to for insights on the creator economy. Through Creator Science, Jay empowers creators with the tools and knowledge to turn their passion into a thriving business.

Resources Mentioned:


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Visit Awesome Creator Academy and consider joining the Academy Pro Group if you want to become a full-time content creator and increase your Reach, Reputation and Revenue. We have a community of 100 Members just like you who want to learn more and earn more.

We meet twice each week for Office Hours, we offer a library of over 100 Hours of Exclusive Training in all things content creation for our Pro Group Members, and have our Accountability Club where you can check in with your peers and stay on track with your projects.

You can also post any and all questions and get feedback on your work daily through the private group where you peers can offer critique and constructive criticism.

Check out https://www.awesomecreatoracademy.com/group for more details.

You can also join our FREE Creator Foundations Course

If you're looking to just get started and don't want to make a huge investment, but you know you need direction and guidance, check out my book Create Something Awesome: How Creators are Profiting from their Passion in the Creator Economy.


Visit Awesome Creator Academy and consider joining the Academy Pro Group if you want to become a full-time content creator and increase your Reach, Reputation and Revenue. We have a community of 100 Members just like you who want to learn more and earn more.

We meet twice each week for Office Hours, we offer a library of over 100 Hours of Exclusive Training in all things content creation for our Pro Group Members, and have our Accountability Club where you can check in with your peers and stay on track with your projects.

You can also post any and all questions and get feedback on your work daily through the private group where you peers can offer critique and constructive criticism.

Check out https://www.awesomecreatoracademy.com/group for more details.

If you're looking to just get started and don't want to make a huge investment, but you know you need direction and guidance, check out my book Create Something Awesome: How Creators are Profiting from their Passion in the Creator Economy.

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Roberto Blake: Hey everybody.
This is Roberto Blake, and today

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I have the one and only Jay
Clouse here, here to talk about

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monetization, long form and
short form and all things

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creator economy.
Jay, welcome to the show, Jay

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Clouse: dude.
Roberto, thanks for having me.

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Yeah, Roberto Blake: no,
awesome.

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So we've known each other for a
while online.

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We've met in person a few times,
great conversations, but you are

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the man, but for the five people
living under a rock in my

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audience, tell them a little bit
about yourself.

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Give them your hero or villain
origin story.

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Well, it Jay Clouse: begins dark
and stormy night when a man and

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woman, I mean, my parents love
each other very much.

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So my name is Jay.
I'm the founder of creator

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science, and new thing I'm
playing with is I'm saying this

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is advanced creator education.
I Roberto Blake: love it.

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I love it.
There's a lot of beginner

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education.
So I love advanced creator

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education.
Yes, good standout, because Jay

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Clouse: I am really big on
analytics and data and making

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data driven decisions.
So really, creator science is

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saying my origin story is
someone who did not consider

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himself creative.
And the only way that I've been

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able to build the following, the
attention that I have is because

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I have been so deliberate in
experimenting, learning,

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innovating and just getting,
like, tiny increments better all

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the time, 1% Roberto Blake:
better every upload like we like

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to say, totally Yeah.
So no, that's great.

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Can you tell us a little bit
more about creator science and

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the lab and what you're doing,
and then I'm going to get into

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specifics around sure
monetization options for content

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creators, because you guys know
what I say.

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I'm here to help you improve
your reach, your reputation and

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your revenue, and I think Jay
can help us with all of those.

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But I really want to hone in on
the revenue piece.

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You know, we know that we all
need money, which makes world go

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round.
So tell us a little bit more

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about the business side of
creator science, if you don't

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mind, and the learner.
Jay Clouse: So I actually

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identify as a writer more than
anything else.

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Love it.
So creator science started as a

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newsletter and evolved into a
podcast, and it was only then

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that I realized, like, oh,
social media could actually be

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helpful, and maybe I should try
YouTube.

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So now we're like on all the
things, but it started from

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email and podcasting, which are
notoriously difficult platforms

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to grow.
And Roberto Blake: so you

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actually technically went hard
mode from beginning, because

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email writing extremely hard.
Podcasting without previous

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social media, and for
distribution, very hard Yes.

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Then YouTube, yes, the hardest
thing out of all content

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platforms.
And so hard mode in the

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beginning, but nightmare mode
from the beginning.

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And like, Jay Clouse: there's,
there's an argument to be made,

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a really good argument to be
made, actually, that like, you

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should do the hardest things
first.

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Yes, because if you do the
hardest things first, then like,

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you can really snowball your
efforts.

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So I think I lucked out in some
degrees, but I also definitely

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shot myself in the foot in a lot
of ways too.

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Roberto Blake: So Avalanche
method, but for creation instead

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of debt payoff.
Dave Ramsey, avalanche versus

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snowball.
Interesting, Jay Clouse:

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interesting.
We're Roberto Blake: doing

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snowball.
You went avalanche?

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Yes.
I think that for those of us who

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came from previous backgrounds
in the industry, like marketing,

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sales, business, we are kind of
more predisposed, I think, or

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someone with social proof.
Let's say you were a lawyer like

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Emily D baker or legal Eagle.
I think those people can take

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advantage of avalanche as
professionals over 30, yeah,

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versus like creators with no
resources or experience over 20s

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or teens, Snowball Method, yeah.
Jay Clouse: I think a lot of

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people that get into the Creator
space, you know you're inspired

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by the people whose content you
were consuming and learning

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from, right?
And so for me, it was a lot of

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email based creators, and,
course, creators.

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So like, I saw that as the path,
and it's definitely a path, and

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it's a good path, yes, but that
was the path I emulated.

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And a lot of the rhetoric in
that space is like social media,

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bad.
Social media rented land and

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like so true, but they were so
extreme in that rhetoric that I

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didn't touch it at all.
Oh, wow.

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And, you know, you come to
realize, like everything in

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moderation, everything has its
place.

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You just need to be you need to
know what something is good for

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to play the game correctly, but
in its proper place.

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Yes.
Right sizing.

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Yes, Roberto Blake: right size.
I always say, Make YouTube or

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make content creation right
size.

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In your life, a lot of people
that take over their life

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totally.
A lot of people are inspired by

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people who've let take over
their life, but they never hear

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the downsides totally.
But there's also sometimes too

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much doom and gloom, too much
negativity.

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In your case, the negativity
around social media hindered you

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in the fact that it was a missed
opportunity Jay Clouse: for yes

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correct, like I could have grown
so much faster if I would have

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embraced social media faster.
Because it turns out like the

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best way to grow your email list
your podcast is to grow on some

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other platform that rewards you
with free attention, Discovery

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platforms, as you would like to
say, right?

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Discovery platforms as I like to
say, and then redirect that

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attention towards the systems of
distribution that you Roberto

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Blake: own, the relationship
platforms that you would have.

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What often some people call it
relationship platforms, some

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people call it networking
platforms.

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Yes, I like the idea of
relationship platforms that

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feels better, that feels more
humanistic to me.

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Yes.
And.

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And for those watching, you
described, I think, examples of

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relationship platforms very
eloquently.

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Do you want to run us through
real quick?

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Jay Clouse: I think that there's
really only four relationship

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platforms, and you could make an
argument for YouTube and call it

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four and a half, maybe.
But I would say email,

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podcasting, SMS and private
communities.

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These are systems of
communication and distribution

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that you can control.
They're reliable means of

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communicating with the people
who have opted into that

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situation, right?
And Roberto Blake: you own the

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relationship itself, because you
have access to the people not

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controlled by an algorithm.
My biggest frustration, yes,

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right?
You have Jay Clouse: direct

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access to their contact
information.

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They control whether or not they
stop hearing from you, not a

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third party intermediate.
And we Roberto Blake: used to

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call this direct marketing back
in the day, and like, in the in

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the business world, like, you
know, things creators don't like

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like.
So let's, let's get into this,

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because this leads to the
monetization piece.

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So the reason that we want to do
this is, I call something very

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similar to, like, what you have,
I have, trust, sorry, traffic,

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trust transaction, traffic,
trust transaction, that's how I

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got three T's.
Where's yours?

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Is your attention?
Trust or no?

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Sorry, awareness.
Trust transaction, mine is.

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Traffic, trust transaction, I'm
gonna be honest.

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I kind of like yours better, but
mine has the alliteration, you

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Jay Clouse: have the acronym
that's a little bit better, but,

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yeah, same same idea, same idea.
Roberto Blake: The reason this

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becomes important is for creator
monetization.

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We need the traffic the
platforms provide, and they do

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give us an opportunity to build
trust.

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But I feel a lot of creators
fall down on the transaction

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part, because they're not
pursuing a transaction.

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They're just looking at Platform
revenue and sponsorship that

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doesn't require any commitment
from their audience in terms of

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a transaction.
Yep, and I feel that a lot of

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creators have been socialized in
that way by the Creator culture

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to not sell anything.
Oh, you're a scumbag, you're a

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scammer, you're a sellout.
Blah, blah, blah, how dare you

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ask me for money.
It's enough that I give you

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attention with my eyeballs don't
is ad revenue not enough for

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you?
Oh, why is everything sponsored?

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I think that transactions and
the audience voting with their

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dollars is actually really
important totally.

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And I think that there's a
deeper level of intimacy and a

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commitment between somebody that
you've exchanged value with at

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that level of a transaction.
That Jay Clouse: is the key like

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this is another difference in
the world that I came from,

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which is in the world of direct
marketing, of email courses,

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whatever like, the implicit
assumption is that you earn

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money from the audience.
It's a transaction.

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It's an exchange of value, as
you said, and so many people

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from the I would even say, just
like video side of the world,

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yes, they think the model is
traffic or attention monetized

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by a third party sponsor, yeah,
Roberto Blake: subsidized by

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advertisers, beholden is to some
degree to the corporations of

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the ad appliance and the
sponsorship that which, those

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are the same things that's
brands paying You instead of

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customers.
But then who are you beholding

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to them?
Yeah, Jay Clouse: exactly.

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You don't.
You don't take their money.

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They can't tell you what to do.
So with your audience, you, you

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need to be good at value
creation, which most creators

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are, I create value, but you
also need to be good at value

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capture.
Yes, and say, I'm creating value

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for you, and I'm going to
capture a small bit of that for

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myself, and we both come out
winners, Roberto Blake: yes,

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because then I can build more of
the thing that you like, and you

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also get to know that you
participated, and have the right

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to have influence over the way
in which I pursue doing it, Jay

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Clouse: even beyond that, like
if I told you I have a button

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you can press, and if you press
this button that I brought to

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you, you'll earn $5 how much
would you be willing to give me

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to push that button?
Like, like, you would probably

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be willing to give me up to
$4.99 because otherwise you

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wouldn't make anything right.
So, like, that's really easy to

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quantify in in money terms, but
the idea is, if you create net

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new value for somebody, you
should be able to capture some

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of that, and they're still
getting net new value, and so

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are you?
Well, Roberto Blake: that's

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that's why I like affiliate
marketing for creators.

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I like affiliate links.
Amazon influencer program is the

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obvious and easy one for to get
people get into.

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But I like the better ones,
because then you get more of

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that value.
Because I've always likened it

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to, if you're an employee,
imagine how different your life

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would be if you had captured 10%
of the value created for your

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employer, yeah, for every dollar
you created for your employer,

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you got a dime, okay?
For every $100 you got 10, you

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know, got 10 spot for you, yep.
So how much is your life

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different if you've made your
employer, um, millions of

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dollars, then in that case, you
earned hundreds of 1000s of

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dollars if you got something
like 10 to 30% that's life

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changing, if you think about it
from that perspective.

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Yeah.
So as a content creator, you are

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getting a fraction of the value
that you create for advertisers

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and sponsors on average, but
then they don't pursue things

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like affiliate marketing, and
then, well, what's better than

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10 or 30% of the value you
create?

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What about nine. 90% of the
value you create.

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Yeah, it's about selling your
own product or having your own

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private Jay Clouse: community.
Yeah, yeah.

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And like, you just gave the
sponsorship example, but a lot

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of times you're creating value
for your consumers, the people

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who are consuming your content.
Yeah?

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And like, there's no reason to
believe that you should not be

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able to have a positive
relationship with them while

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they are also paying you for
some of the value they have

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received.
And it's voluntary

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participation.
Voluntary participation.

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Voluntary participation,
obligated to buy anything

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correct, you know, but you're
just like putting the

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opportunity in, whether that's
in a community post or you do

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your own insert, you act as your
own sponsor, you do your own

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insert in your podcast or your
YouTube video or whatever.

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Yes, we're talking about
commerce.

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Like I have a lot of creators
who have, like, pricing anxiety.

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Who talk to me?
Talk to me more about that?

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Well, it's like they worry about
the dialog that will happen when

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they tell their audience they
have a thing and here's the

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price.
And I just try to make it like

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as stark of a comparison as
possible.

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I say you walk into a Starbucks
because you want a coffee.

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There's no barista like twisting
your arm and saying you need to

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get this coffee.
It's this is what we have.

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Do you want it?
And you say, Yes, I recognize

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that the value of having that
thing is worth more to me than

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the cash in my pocket right now.
And I transact.

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That is no different for us.
I Roberto Blake: tell creators,

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you're not saving your audience
any money by not selling

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something.
You're just deciding to opt out

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of that conversation altogether,
because somebody's going to get

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that money so it's not going to
sit in their pocket.

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It's going to go going to go to
a faceless corporation.

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It's got to go to Starbucks.
It's, you know, going to go to

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target, it's going to go to
someone.

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And all you're doing when you
don't sell to your audience is

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saying someone is more deserving
of your audience's dollars than

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you, and you're out.
And I'm Jay Clouse: reacting and

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00:11:35,864 --> 00:11:38,652
riffing a little bit here, but
what you're also saying is

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00:11:38,652 --> 00:11:42,316
implicitly that you don't value
your own contribution, and so

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00:11:42,316 --> 00:11:44,560
they shouldn't value your
contribution either.

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I think Roberto Blake: that it's
largely imposter syndrome, and I

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think that's fear based, yeah,
and I feel that creators don't

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feel they have permission to do
it, yeah, because they've been

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socialized by a culture largely
of and this is no offense they

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might the largest content
creators have created that

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culture and created that idea in
a lot of their their audience,

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who looked up to them.
And you said it yourself, people

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become the facsimile to some
degree, or who they're inspired

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by, who their heroes are, who
they consumed.

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They want to be like them, yeah.
And therefore, to some degree,

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they don't feel they have
permission to do this if their

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hero didn't do Yeah.
Jay Clouse: Now the other thing

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that we should talk about is, if
you do want to sell direct to

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audience, yeah, I actually think
that the best time to do that is

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ASAP.
Like, I think a lot of the

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backlash, I think people wait
till they're a certain size to

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feel they've earned the
privilege to do that, right?

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But if you wait till you're a
certain size because and think

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you've earned the privilege,
what you're now introducing is a

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00:12:40,240 --> 00:12:42,784
new expectation that people
might not have had.

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So also, Roberto Blake: if you
start from the beginning, you've

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socialized the expectation.
You've conditioned the

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00:12:47,590 --> 00:12:50,239
expectation, yes, of this is how
it you've already, Jay Clouse:

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like, set the terms of
relationship of saying, like,

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Hey, welcome in.
I make things for you.

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By the way, I sell things.
And so in the future, when you

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sell something, that's not a
surprise.

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Roberto Blake: I get it.
There's no code switching.

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No, there's no code switching.
Nice.

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00:13:02,388 --> 00:13:05,465
I Jay Clouse: think this is why
we saw like the exam, monetize

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from Day Zero.
Monetized from day zero.

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And it goes even beyond this,
like any precedent that you

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00:13:10,044 --> 00:13:13,680
expect to have in the future,
like I started a podcast four

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00:13:13,680 --> 00:13:18,072
years ago now, and from day one,
we had ad units in there, even

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00:13:18,072 --> 00:13:19,944
if they weren't paid for by
sponsors.

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It could have been just like me
saying, like, hey, subscribe to

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the newsletter.
But the idea being, you know

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that there are promotional
messages at the beginning, in

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the middle and in the and over
time, as you earn the ability to

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00:13:33,380 --> 00:13:36,680
sell more paid units, like, it's
not a format shift, it's not a

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00:13:36,680 --> 00:13:38,240
change Exactly.
Roberto Blake: There's no

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00:13:38,240 --> 00:13:40,290
interruption in service.
It's how it has always been.

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Yeah.
So there's continuity.

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I love this.
This makes sense.

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This is consistency from Day
Zero.

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I like this idea.
It also means for future

302
00:13:47,878 --> 00:13:51,154
proofing and Future Planning,
the units are there, the price

303
00:13:51,154 --> 00:13:52,879
increases with demand and
performance.

304
00:13:52,879 --> 00:13:56,828
Okay, so it always is there, and
you have predictable inventory,

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00:13:56,828 --> 00:14:01,068
you've set your own destiny.
You have a plan in place, yes,

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00:14:01,068 --> 00:14:04,055
for monetization, and we used to
just call this, oh, well, what's

307
00:14:04,055 --> 00:14:05,794
your business plan?
Totally, and creators, and

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00:14:05,794 --> 00:14:08,100
creators, if I ask most
creators, well, what's your

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00:14:08,100 --> 00:14:13,140
business model, their answer is
ad revenue, sponsorship, and I

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00:14:13,140 --> 00:14:15,960
might get into merch, because
that is the pre approved in

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their mind, in the culture, this
is the pre approved model of how

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you're allowed to make money,
and, Jay Clouse: you know, have

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00:14:23,115 --> 00:14:25,275
appropriate expectations for how
much you're going to sell.

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00:14:25,275 --> 00:14:29,102
But here's the other thing, like
easy thing that you can sell in

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00:14:29,102 --> 00:14:31,250
the beginning, from day zero, is
access to you.

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Could be your time.
Could be 30 minutes with you,

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one on one.
And if people value that, they

318
00:14:34,960 --> 00:14:37,348
will value that.
But here's the thing, by nature

319
00:14:37,348 --> 00:14:41,176
of having something for sale and
nobody knowing how much of it

320
00:14:41,176 --> 00:14:44,515
you're selling, people are bound
to assume you are selling some

321
00:14:44,515 --> 00:14:46,610
amount.
So even if, like, from day zero,

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00:14:46,610 --> 00:14:49,620
you're saying, Hey, you can book
a one on one call with me, and

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you don't sell a single call for
the first six months, everyone

324
00:14:52,540 --> 00:14:55,759
who is aware of the fact that
you sell that call has probably

325
00:14:55,759 --> 00:14:57,782
assumed that you've sold some of
them.

326
00:14:57,782 --> 00:15:00,070
Yeah, and that's good.
That's like.

327
00:15:00,070 --> 00:15:03,384
Getting them to understand there
is value in your time, and

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00:15:03,384 --> 00:15:05,880
eventually someone will book it.
And you've set that boundary,

329
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you've set that boundary, set
that expectation, somebody will

330
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book it, and now you can have
even more confidence Roberto

331
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Blake: in marketing it.
It's also okay if no one

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currently qualifies for the
boundaries that you've set.

333
00:15:15,000 --> 00:15:18,860
Say more, because, you know,
well, think about it, if you

334
00:15:18,860 --> 00:15:22,062
lower the goal post, then you're
not getting what you actually

335
00:15:22,062 --> 00:15:23,324
wanted instead of your
boundaries.

336
00:15:23,324 --> 00:15:26,186
When you set your boundaries for
saying, This is what this is

337
00:15:26,186 --> 00:15:28,532
what it takes to have access to
my energy.

338
00:15:28,532 --> 00:15:32,227
This is what it takes to
overcome my other obligations.

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00:15:32,227 --> 00:15:38,334
If you lower that bar just so
that you get a yes, you aren't

340
00:15:38,334 --> 00:15:41,475
even getting what you wanted to
say yes to yourself, correct

341
00:15:41,475 --> 00:15:45,475
your it's a yes for them, but
it's really deep down and no for

342
00:15:45,475 --> 00:15:48,854
you, yeah because you lowered
the bar of your requirements,

343
00:15:48,854 --> 00:15:53,245
your desires, your expectations.
So the fact that you moved that

344
00:15:53,245 --> 00:15:57,964
boundary means that it Yes, it
was it turned into a yes for

345
00:15:57,964 --> 00:16:01,635
them, but it's not really a less
a yes for you, you settled you

346
00:16:01,635 --> 00:16:05,802
moved the goal post, you lowered
the bar, you rejected your own

347
00:16:05,802 --> 00:16:08,760
standard in favor of theirs.
I Jay Clouse: had this

348
00:16:08,760 --> 00:16:11,040
conversation a lot because
people who are developing

349
00:16:11,040 --> 00:16:13,548
memberships or courses or
whatever, they'll say, Hey, I'm

350
00:16:13,548 --> 00:16:15,570
getting feedback from my
audience that the price is too

351
00:16:15,570 --> 00:16:16,740
high.
Should I lower the price?

352
00:16:17,340 --> 00:16:20,160
And what you need to realize
with pricing is there are two

353
00:16:20,160 --> 00:16:23,288
components to pricing.
There is the price and there is

354
00:16:23,288 --> 00:16:27,140
the perception of value that you
have created in the mind of the

355
00:16:27,140 --> 00:16:29,508
consumer.
When someone says your price is

356
00:16:29,508 --> 00:16:33,020
too high, what they're actually
saying is there is a

357
00:16:33,020 --> 00:16:35,690
misalignment between the price
you have named and my perception

358
00:16:35,690 --> 00:16:37,220
of value, of how much it's
worth.

359
00:16:37,220 --> 00:16:40,792
So you can lower the price to
meet their perception, or you

360
00:16:40,792 --> 00:16:43,360
can alter the perception.
You can also their perception

361
00:16:43,360 --> 00:16:46,258
through your actions.
And for some people, so what?

362
00:16:46,258 --> 00:16:48,864
What you have to then consider,
what are the things they're

363
00:16:48,864 --> 00:16:52,660
using to evaluate and determine
the perceived value?

364
00:16:52,660 --> 00:16:55,840
Yep.
And so that may not always be a

365
00:16:55,840 --> 00:16:57,368
function.
People think that that's a

366
00:16:57,368 --> 00:16:58,788
function of features and
benefits.

367
00:16:58,788 --> 00:17:02,292
I would argue that it often is
about the perception of status.

368
00:17:02,292 --> 00:17:04,079
Could be the perception of
status.

369
00:17:04,079 --> 00:17:07,602
It could be the way that you
literally frame package the

370
00:17:07,602 --> 00:17:11,094
value itself, like actually,
when you talk about features and

371
00:17:11,094 --> 00:17:13,040
benefits, you're usually
undervaluing the thing.

372
00:17:13,040 --> 00:17:15,900
What you actually want to be
talking about is benefits and

373
00:17:15,900 --> 00:17:16,980
outcomes.
Correct?

374
00:17:17,160 --> 00:17:18,306
Roberto Blake: I agree with
that.

375
00:17:18,306 --> 00:17:20,950
Here's where I'll go on the
status thing, because, again,

376
00:17:20,950 --> 00:17:24,704
there's such thing as the
prestige or premium of a brand,

377
00:17:24,704 --> 00:17:27,041
but also the association with
that thing.

378
00:17:27,041 --> 00:17:29,840
A primary example would be in
the Creator space.

379
00:17:29,840 --> 00:17:32,540
There are creators, and one of
the reasons some of them will

380
00:17:32,720 --> 00:17:35,540
actually lower their prices on
the negotiation of brand deals

381
00:17:35,960 --> 00:17:40,040
is because the perception of
what it might look like to be

382
00:17:40,040 --> 00:17:43,600
associated with that brand and
to be a brand ambassador or

383
00:17:43,600 --> 00:17:46,720
featured creator of that
company, that perception of

384
00:17:46,720 --> 00:17:50,020
prestige and status is enough
for a creator to lower their

385
00:17:50,020 --> 00:17:53,422
requirements and standards.
Oh, I would normally charge 5000

386
00:17:53,422 --> 00:17:57,760
for this, but to work with you,
if you need me to what's in the

387
00:17:57,760 --> 00:17:59,512
budget, I'll what's in the
budget.

388
00:17:59,512 --> 00:18:02,454
I'll do it and that and that.
I don't necessarily have a

389
00:18:02,454 --> 00:18:05,424
problem with that, per se, but I
just wanted to throw that out

390
00:18:05,424 --> 00:18:07,422
there, the fact that somebody's
requirements might change.

391
00:18:07,422 --> 00:18:10,660
Yeah, if there is something that
they value more than money,

392
00:18:10,660 --> 00:18:13,816
which is to your point, if they
value this thing more than

393
00:18:13,816 --> 00:18:16,496
money, and it could be status,
or it could be an outcome, yep,

394
00:18:16,496 --> 00:18:19,188
if they value that thing more
than money, could be access,

395
00:18:19,188 --> 00:18:22,134
yeah, could be a network.
Could be the association, if

396
00:18:22,134 --> 00:18:25,600
they value something more than
money, and you know what that

397
00:18:25,600 --> 00:18:27,420
thing is?
That's the thing to offer.

398
00:18:27,420 --> 00:18:29,900
Yeah, Jay Clouse: people value
different things.

399
00:18:29,900 --> 00:18:33,479
So if they're saying your price
is too high, what they're saying

400
00:18:33,479 --> 00:18:37,248
is my perception of my values
and what I think I'll get from

401
00:18:37,248 --> 00:18:39,738
this does not match that price.
And it could be saying like,

402
00:18:39,738 --> 00:18:42,486
Well, do you know that we are
this brand that you want to work

403
00:18:42,486 --> 00:18:43,390
with?
Do you know that?

404
00:18:43,390 --> 00:18:44,920
Or do you know that we have
these results?

405
00:18:44,920 --> 00:18:48,120
Yeah, these results.
Do you know that it's like the

406
00:18:48,120 --> 00:18:49,768
difference?
A lot of times people,

407
00:18:49,768 --> 00:18:53,080
especially in the course creator
realm, they'll be like, this is

408
00:18:53,080 --> 00:18:56,408
a six week live course, and
like, that's how they'll frame

409
00:18:56,408 --> 00:18:57,820
it.
It's like what sounds like work

410
00:18:57,820 --> 00:18:59,980
actually, that doesn't sound
that's hard for me to value.

411
00:18:59,980 --> 00:19:02,460
Like you're asking me to value
spending time on something,

412
00:19:02,460 --> 00:19:05,040
whereas if you say like this
gets you this outcome in six

413
00:19:05,040 --> 00:19:07,995
weeks.
Now I'm valuing this as a new

414
00:19:07,995 --> 00:19:12,325
version of me, a possible future
in a short period of time.

415
00:19:12,325 --> 00:19:15,395
I value it differently or
Roberto Blake: again, the reason

416
00:19:15,395 --> 00:19:19,299
I might want that live cohort
versus a DIY course is I might

417
00:19:19,299 --> 00:19:22,394
want more nurturing.
I might want the access,

418
00:19:22,394 --> 00:19:25,725
support, the accountability,
even, or a time constraint,

419
00:19:25,725 --> 00:19:29,276
because what if I'm the kind of
person that I'll do a DIY, but

420
00:19:29,276 --> 00:19:32,155
I'll spin my wheels and not
execute, but if I'm in a cohort,

421
00:19:32,155 --> 00:19:34,160
there's assignments, there's a
timetable, there's

422
00:19:34,160 --> 00:19:36,560
accountability, I have to
produce something and show it to

423
00:19:36,560 --> 00:19:40,060
the group and be audited on it
and have peer review or

424
00:19:40,060 --> 00:19:42,112
evaluation.
Well, now, okay, hey, present

425
00:19:42,112 --> 00:19:45,904
your project to the class.
Like, that's a different thing

426
00:19:45,904 --> 00:19:50,080
than just turning in an
assignment or not even having

427
00:19:50,080 --> 00:19:52,978
that option.
Yeah, so there's for, I think

428
00:19:52,978 --> 00:19:55,596
that with cohorts in particular,
and you know this, like, you've

429
00:19:55,596 --> 00:19:59,220
done it a lot, like, I think the
relationship value in that.

430
00:19:59,220 --> 00:20:02,040
And.
The Accountability aspect of it.

431
00:20:02,160 --> 00:20:06,279
That's the, like, a key selling
point of this versus that, Jay

432
00:20:06,279 --> 00:20:08,984
Clouse: yeah.
And on the flip side, I

433
00:20:08,984 --> 00:20:12,054
recommend doing live experiences
to creators all the time,

434
00:20:12,054 --> 00:20:16,708
because you have, there's more
margin for error in that.

435
00:20:16,708 --> 00:20:20,682
Like, if you're delivering the
education and you recognize, oh,

436
00:20:20,682 --> 00:20:24,500
I think I lost this person.
Yeah, you see it, and you can

437
00:20:24,500 --> 00:20:27,365
intervene, and you can still,
like, personally, help them get

438
00:20:27,365 --> 00:20:29,912
to the outcome, whereas in a
self paced version, you're

439
00:20:29,912 --> 00:20:32,330
probably just gonna tune out and
now that I didn't get anything

440
00:20:32,330 --> 00:20:33,962
out of that.
Course, do Roberto Blake: you

441
00:20:33,962 --> 00:20:36,772
find that also that those live
experiences, I'm glad you're

442
00:20:36,772 --> 00:20:39,095
saying it's live experiences,
and one on one coaching?

443
00:20:39,095 --> 00:20:41,260
Do you find that helps for
better product development,

444
00:20:41,260 --> 00:20:44,830
because you've experienced a
variety of problems and a

445
00:20:44,830 --> 00:20:49,588
variety of needs that help
inform the more broad thing that

446
00:20:49,588 --> 00:20:51,036
you're making.
Generally, Jay Clouse: I would

447
00:20:51,036 --> 00:20:54,490
just say it's a tighter feedback
loop, because you get to apply

448
00:20:54,490 --> 00:20:59,020
your your method to a real
situation, and you get to see

449
00:20:59,020 --> 00:21:01,916
what happens from there, because
you're watching in real time as

450
00:21:01,916 --> 00:21:04,347
they apply it.
So like you see body language,

451
00:21:04,347 --> 00:21:07,190
you hear objections, you hear
questions that are asked.

452
00:21:07,190 --> 00:21:09,780
You see where people's eyes
light up or their eyes glaze

453
00:21:09,780 --> 00:21:11,880
over.
So like the feedback loop of

454
00:21:11,880 --> 00:21:13,734
learning, am I explaining this
well?

455
00:21:13,734 --> 00:21:16,423
Am I explaining it in the right
order?

456
00:21:16,423 --> 00:21:18,734
Am I explaining it
comprehensively?

457
00:21:18,734 --> 00:21:22,280
You learn all that by delivering
these things live and seeing

458
00:21:22,280 --> 00:21:24,000
somebody react.
And once you start seeing a

459
00:21:24,000 --> 00:21:26,306
pattern of like, okay, every
time I deliver this live in this

460
00:21:26,306 --> 00:21:28,700
order, in this way, it just
works, that's when you can start

461
00:21:28,700 --> 00:21:31,118
saying, let me produce it.
And that's Roberto Blake: not

462
00:21:31,118 --> 00:21:35,525
abstract in the way that maybe
even a survey, a survey has a

463
00:21:35,525 --> 00:21:39,167
limited scope of questions,
versus this feedback loop has

464
00:21:39,167 --> 00:21:42,724
more variability, in the sense
that people aren't limited in

465
00:21:42,724 --> 00:21:46,116
the type of feedback they can
give or to a specific question

466
00:21:46,116 --> 00:21:48,700
set.
So it also takes some bias that

467
00:21:48,700 --> 00:21:51,436
your own exit survey might have
if you sell a course.

468
00:21:51,436 --> 00:21:53,350
So I think that's that's good
feedback and value.

469
00:21:53,350 --> 00:21:56,041
But let me ask you a question.
You've coached a lot of

470
00:21:56,041 --> 00:21:58,048
different creators.
We've talked a lot about

471
00:21:58,048 --> 00:22:01,414
monetization models that I think
lend themselves better to

472
00:22:01,414 --> 00:22:05,682
thought leaders, per se, versus
influencers who might be in the

473
00:22:05,682 --> 00:22:07,865
entertainment sphere.
Because, like, one of my things

474
00:22:07,865 --> 00:22:11,095
in the dichotomy of like, okay,
well, what is a creator is,

475
00:22:11,095 --> 00:22:13,920
well, you could have, well,
there's really three paths, but

476
00:22:13,920 --> 00:22:17,580
most people focus on two, the
thought leader path, which is

477
00:22:17,580 --> 00:22:20,960
professionals that you know,
Andrew Huberman, for example,

478
00:22:20,960 --> 00:22:23,110
James clear, obviously thought
leaders.

479
00:22:23,110 --> 00:22:26,294
We would be thought leaders.
But then you have influencers,

480
00:22:26,294 --> 00:22:28,837
which would be the entertainment
base, which is your like, your

481
00:22:28,837 --> 00:22:32,105
Mr. Beast, your Logan Paul's,
what have you.

482
00:22:32,105 --> 00:22:37,024
But then I would say there is a
third path that might be more

483
00:22:37,024 --> 00:22:39,902
abstract than both that well,
there are people who are

484
00:22:39,902 --> 00:22:43,426
artists, who then just happen to
monetize what they're doing as

485
00:22:43,426 --> 00:22:46,720
creators, per se, yeah, but that
matter, the expression aspect

486
00:22:46,720 --> 00:22:52,342
would matter more to them,
versus, I would say that, um,

487
00:22:52,342 --> 00:22:54,640
the influencer optimizes
probably around.

488
00:22:54,640 --> 00:22:57,260
They want the validation, they
want, the wreath, they want, the

489
00:22:57,260 --> 00:22:59,480
big numbers.
And then I would argue, to some

490
00:22:59,480 --> 00:23:02,913
degree, maybe the business is a
secondary like priority to some

491
00:23:02,913 --> 00:23:05,139
degree.
I think that thought leaders,

492
00:23:05,139 --> 00:23:08,364
not all, but most probably, come
from a professional realm where

493
00:23:08,364 --> 00:23:12,720
they are intrinsically thinking
equally about reach and revenue.

494
00:23:13,020 --> 00:23:16,920
I think artists would like
either, but they just really

495
00:23:16,920 --> 00:23:19,890
want their thing to exist.
Yeah, if we will look at

496
00:23:19,890 --> 00:23:22,008
influencers who are
entertainers, what would you

497
00:23:22,008 --> 00:23:24,500
say, and what monetization
advice would you offer to them?

498
00:23:24,500 --> 00:23:27,740
And what business model do you
think works for those Well, I'm

499
00:23:27,740 --> 00:23:31,100
Jay Clouse: not gonna say don't
do advertising or brand deals

500
00:23:31,160 --> 00:23:34,100
like, yeah, of course it works.
There's a lot of precedent for

501
00:23:34,100 --> 00:23:37,655
it, but it's also like, in some
ways unreliable.

502
00:23:37,655 --> 00:23:41,410
So I'm always trying to say,
what is the direct form of

503
00:23:41,410 --> 00:23:44,032
monetization, I can find that's
just a pure transaction between

504
00:23:44,032 --> 00:23:47,040
me and my audience, right?
And it is tougher in the

505
00:23:47,040 --> 00:23:49,252
entertainment realm than the
education realm, yes, because

506
00:23:49,252 --> 00:23:52,740
you're probably not going to do
a course or some sort of like

507
00:23:52,740 --> 00:23:57,974
info product, but I am inspired
by people who do some form of

508
00:23:57,974 --> 00:24:01,533
physical product, and like you
have the extreme examples like

509
00:24:01,533 --> 00:24:03,460
feastables and joy ride or
whatever, right?

510
00:24:03,460 --> 00:24:05,592
And, yeah, I think there's a
really interesting thing

511
00:24:05,592 --> 00:24:09,180
happening right now that we saw
with like Marques Brownlee,

512
00:24:09,180 --> 00:24:14,416
where, like, you have brands
that don't have a face and faces

513
00:24:14,416 --> 00:24:18,564
who don't have a product, and
like, they meet, and that's,

514
00:24:18,564 --> 00:24:22,250
like, really cool, yeah.
And Roberto Blake: we saw this

515
00:24:22,250 --> 00:24:23,460
before that, even with Peter
McKinnon.

516
00:24:23,460 --> 00:24:26,420
So we have Marcus Brownlee,
Peter McKinnon, with these kind

517
00:24:26,420 --> 00:24:29,660
of partnerships.
I just seen with blue, Condor or

518
00:24:29,660 --> 00:24:32,200
Condor blue.
Sorry, Condor blue.

519
00:24:32,200 --> 00:24:36,950
So I love this idea.
I think it becomes to some,

520
00:24:36,950 --> 00:24:41,348
would you agree that this could
be extension of what starts with

521
00:24:41,348 --> 00:24:46,470
a traditional brand deal
relationship, Marquez in

522
00:24:46,470 --> 00:24:52,068
particular, and Justine as well.
So I feel like that becomes a

523
00:24:52,068 --> 00:24:55,668
natural progression or extension
of something creators are

524
00:24:55,668 --> 00:24:58,660
familiar with.
Here's another form of brand

525
00:24:58,660 --> 00:25:02,090
partnership that.
Extends outside of just triple

526
00:25:02,090 --> 00:25:04,852
sponsored content.
Yeah, to product partnership,

527
00:25:04,852 --> 00:25:06,900
yeah.
I Jay Clouse: think, I think

528
00:25:06,900 --> 00:25:10,440
creators can kind of approach
brand deals the same way that

529
00:25:10,440 --> 00:25:12,005
Amazon approaches Amazon
originals.

530
00:25:12,005 --> 00:25:15,644
You know, where it's like, I
have a sense that my audience

531
00:25:15,644 --> 00:25:18,699
cares about this type of
product, let me partner with a

532
00:25:18,699 --> 00:25:21,102
brand that provides it.
And if that proves to be true,

533
00:25:21,102 --> 00:25:24,120
consider developing your own.
Or, you know, go to them and

534
00:25:24,120 --> 00:25:27,450
say, I think I might develop my
own, or cut me in, like, let's

535
00:25:27,450 --> 00:25:29,640
be partners on this.
Yeah, because, like, doing

536
00:25:29,640 --> 00:25:32,072
manufacturing and producing a
product that's a huge, that's a

537
00:25:32,072 --> 00:25:34,220
big undertake, creators
typically don't have

538
00:25:34,220 --> 00:25:36,680
specialization or expertise.
It's, like, inaccessible to

539
00:25:36,680 --> 00:25:38,380
somebody who hasn't done it
before.

540
00:25:38,380 --> 00:25:40,580
So it's easier to work with
somebody who already has a

541
00:25:40,580 --> 00:25:42,740
systems built, and you have,
like, a percentage you're on the

542
00:25:42,740 --> 00:25:43,865
board.
Percentage, you're on the board,

543
00:25:43,865 --> 00:25:46,660
you're on the cap table.
That's like ideal, and I think

544
00:25:46,660 --> 00:25:49,620
you can wade into that with
affiliates or brand deals to

545
00:25:49,620 --> 00:25:51,439
start.
So I think that's like a good

546
00:25:51,439 --> 00:25:53,942
place to start.
But I also think that most

547
00:25:53,942 --> 00:25:56,470
entertainment based creators
have an opportunity for

548
00:25:56,470 --> 00:25:58,390
memberships.
I wanted that Roberto Blake: for

549
00:25:58,390 --> 00:25:59,580
sure.
I would agree with that the

550
00:25:59,580 --> 00:26:01,504
success of Patreon is a
platform.

551
00:26:01,504 --> 00:26:04,828
Jack Conte, great entrepreneur,
yeah, Jack, if you're watching,

552
00:26:04,828 --> 00:26:08,871
yeah, we'd love to have you on,
but I believe you spoke with

553
00:26:08,871 --> 00:26:12,789
Jack Conte and other folks in
the development realm around

554
00:26:12,789 --> 00:26:15,498
memberships.
What would your advice be to

555
00:26:15,498 --> 00:26:18,420
entertainers?
And then we could circle back to

556
00:26:18,420 --> 00:26:21,800
thought leaders on approaching
memberships, because a lot of

557
00:26:21,800 --> 00:26:24,860
entertainers don't get like the
inside baseball on this, yeah,

558
00:26:24,860 --> 00:26:28,040
Jay Clouse: I mean memberships,
you have to think about what is

559
00:26:28,040 --> 00:26:30,782
my audience value?
How do I form this so that it

560
00:26:30,782 --> 00:26:34,662
doesn't take over my life?
And I would put memberships on a

561
00:26:34,662 --> 00:26:38,408
spectrum between, is this
premium content focused, or is

562
00:26:38,408 --> 00:26:41,064
this like relationship focused,
so access?

563
00:26:41,064 --> 00:26:44,281
Well, I would even say
relationships between members.

564
00:26:44,281 --> 00:26:48,060
So community, yes, like, do you
want to be more peer to peer and

565
00:26:48,060 --> 00:26:51,336
the value that you're promising,
or do you want to be more

566
00:26:51,336 --> 00:26:53,338
premium content?
And most memberships will offer

567
00:26:53,338 --> 00:26:56,956
a blend of both, but you're
going to want to go one side or

568
00:26:56,956 --> 00:26:59,790
the other.
Primarily interesting when you

569
00:26:59,790 --> 00:27:02,270
do peer to peer, and you're
like, This is a community for

570
00:27:02,270 --> 00:27:05,030
this type of person, and we make
the experience really good for

571
00:27:05,030 --> 00:27:06,410
people who care about this
thing.

572
00:27:06,410 --> 00:27:08,772
You can tend to charge higher
prices for that, because that's

573
00:27:08,772 --> 00:27:11,940
a harder thing to pull off.
I'd agree retention is higher

574
00:27:11,940 --> 00:27:14,298
more difficult to market,
though, Roberto Blake: community

575
00:27:14,298 --> 00:27:17,080
is more unique than any product
offer, yes, yes.

576
00:27:17,080 --> 00:27:21,108
But Jay Clouse: like, in
opposition to SAS.

577
00:27:21,108 --> 00:27:25,080
Like, yeah, to continue to
create value in a community, you

578
00:27:25,080 --> 00:27:27,054
have to, like, just foster the
conditions.

579
00:27:27,054 --> 00:27:29,732
It's You're never done.
You're never like, Okay, we did

580
00:27:29,732 --> 00:27:31,074
it.
Like the community exists and

581
00:27:31,074 --> 00:27:32,720
it's great.
Like, you have to continue.

582
00:27:32,720 --> 00:27:35,660
It's like, it's like pool
chemistry, like you can get the

583
00:27:35,660 --> 00:27:38,420
community can be off balance,
and things can go bad.

584
00:27:38,420 --> 00:27:40,400
There's no like, I made it.
It just works.

585
00:27:40,400 --> 00:27:43,624
You have to continue to foster
whereas, whereas with SAS,

586
00:27:43,624 --> 00:27:47,845
there's a there's a baseline,
baseline utility, a baseline

587
00:27:47,845 --> 00:27:50,308
utility that's pretty static,
that's pretty static that, like

588
00:27:50,308 --> 00:27:52,765
it will continue to solve that
problem in that way.

589
00:27:52,765 --> 00:27:56,032
But community, if it's peer to
peer, especially like you have

590
00:27:56,032 --> 00:27:58,644
to continue to help me form
relationships and make this a

591
00:27:58,644 --> 00:28:00,604
place that I want to spend my
Roberto Blake: time.

592
00:28:00,604 --> 00:28:02,538
And it has to be the culture has
to be maintained.

593
00:28:02,538 --> 00:28:04,976
It has to be curated.
It's Jay Clouse: ultimately out

594
00:28:04,976 --> 00:28:07,035
of your hands.
You can't, you can't control

595
00:28:07,035 --> 00:28:10,500
fully if people are
participating, if relationships

596
00:28:10,500 --> 00:28:13,260
are being made, if you do
premium content, you can control

597
00:28:13,260 --> 00:28:15,600
the fact that you're going to
make more premium content,

598
00:28:15,660 --> 00:28:17,760
right?
So that's a little bit safer.

599
00:28:17,760 --> 00:28:19,620
Roberto Blake: So you're
choosing essentially between

600
00:28:19,800 --> 00:28:22,140
content as a service or
community as a service?

601
00:28:22,140 --> 00:28:23,548
Yes, yes.
Jay Clouse: And a membership,

602
00:28:23,548 --> 00:28:25,736
that's generally what you're
trying to do, interesting.

603
00:28:25,736 --> 00:28:28,850
So I think most entertainment
based creators, especially, are

604
00:28:28,850 --> 00:28:32,201
more on the side of content,
because content is like

605
00:28:32,201 --> 00:28:34,280
basically creating extended
access to you.

606
00:28:34,340 --> 00:28:37,640
Yes, sometimes you will do live
sessions, and that's special and

607
00:28:37,640 --> 00:28:39,029
unique.
Content based memberships tend

608
00:28:39,029 --> 00:28:41,344
to be lower priced.
You're going for scale?

609
00:28:41,344 --> 00:28:43,866
Yep, they tend to be higher
churn, yes.

610
00:28:43,866 --> 00:28:48,382
But you know, if you go that
way, like there is more control,

611
00:28:48,382 --> 00:28:52,699
and I think most creators can
design a membership where there

612
00:28:52,699 --> 00:28:56,680
is extended access to you, more
content from you, but it's

613
00:28:56,680 --> 00:28:59,664
controlled, and how much time
you're putting into it, yes.

614
00:28:59,664 --> 00:29:01,708
And so it's Roberto Blake: a
scale.

615
00:29:01,708 --> 00:29:05,268
It's a more scalable and easier
to sustain model, yes, but it

616
00:29:05,268 --> 00:29:10,404
also, again, requires it to be a
lower premium, yes, for access.

617
00:29:10,404 --> 00:29:13,584
So it's like volume of
transactions versus value

618
00:29:13,584 --> 00:29:15,768
transactions.
And so that's a volume based

619
00:29:15,768 --> 00:29:17,628
model.
And then the value based model

620
00:29:17,628 --> 00:29:19,180
is community.
Yes, that's Jay Clouse: that's a

621
00:29:19,180 --> 00:29:22,172
good way to put it into so you
have to decide where you want to

622
00:29:22,172 --> 00:29:26,025
fall on that framework, and
generally, like a lot of people

623
00:29:26,025 --> 00:29:29,940
will run the math and realize,
Okay, I'm gonna charge $5 a

624
00:29:29,940 --> 00:29:32,356
month my Patreon.
I have a good audience, but, you

625
00:29:32,356 --> 00:29:34,744
know, we've got 100 people, and
that's a great outcome, but

626
00:29:34,744 --> 00:29:37,559
that's $500 per month, and I'm
putting all this time into

627
00:29:37,559 --> 00:29:39,620
creating new stuff, and it just
doesn't make sense.

628
00:29:39,620 --> 00:29:42,460
It's like it doesn't feel
sustainable, because it doesn't

629
00:29:42,460 --> 00:29:44,860
feel like it's rewarding you for
the amount of effort that's

630
00:29:44,860 --> 00:29:46,432
required.
So when you introduce a

631
00:29:46,432 --> 00:29:50,788
membership, is a key question to
make sure that it is financially

632
00:29:50,788 --> 00:29:54,290
incentivizing for you to do the
work necessary to make it good

633
00:29:54,290 --> 00:29:57,280
enough that people stick around.
Roberto Blake: No, that makes

634
00:29:57,280 --> 00:29:59,722
perfect sense, because the churn
rate is the thing that would be

635
00:29:59,722 --> 00:30:01,302
up with.
And stand for those not familiar

636
00:30:01,302 --> 00:30:03,688
with churn rate, we're talking
about, are you losing more

637
00:30:03,688 --> 00:30:06,399
members than you're gaining
month over month?

638
00:30:06,399 --> 00:30:08,691
Yeah.
And is that net positive?

639
00:30:08,691 --> 00:30:09,444
Yeah.
So.

640
00:30:09,444 --> 00:30:12,820
And are you maintaining the
numbers and retention of what

641
00:30:12,820 --> 00:30:15,060
like you have, as far as your
community?

642
00:30:15,180 --> 00:30:17,968
So that's, I think that's very
interesting.

643
00:30:17,968 --> 00:30:22,838
Let's get into a little bit of
that around education based

644
00:30:22,838 --> 00:30:25,112
content.
One of the pushbacks on

645
00:30:25,112 --> 00:30:29,060
education based content, whether
it's courses or even cohorts or

646
00:30:29,060 --> 00:30:32,498
communities, is there's this
belief that everything that you

647
00:30:32,498 --> 00:30:35,580
ever need is already accessible.
Why would you pay for it?

648
00:30:35,580 --> 00:30:37,880
What are your thoughts on that
argument around this?

649
00:30:37,880 --> 00:30:41,668
Yeah, Jay Clouse: I mean, I
would also say that you could,

650
00:30:41,668 --> 00:30:44,755
you could change your own
toilet, or you could hire a

651
00:30:44,755 --> 00:30:49,012
plumber.
You know, we value time and

652
00:30:49,012 --> 00:30:54,495
efficiency as a species.
We just do, yeah, so, like

653
00:30:54,495 --> 00:30:58,180
courses are about time and
efficiency if you would like to

654
00:30:58,180 --> 00:31:02,460
learn something better faster
than trying to do it on your

655
00:31:02,460 --> 00:31:04,105
own.
If you have to curate the

656
00:31:04,105 --> 00:31:06,766
information, to curate it, not
just curate it, but also order

657
00:31:06,766 --> 00:31:09,000
it.
Yeah, Roberto Blake: so I'd have

658
00:31:09,000 --> 00:31:11,580
to curate it, create continuity.
I'd have to consolidate it.

659
00:31:11,580 --> 00:31:15,240
I'd have to that's a lot of
effort before I even consume the

660
00:31:15,240 --> 00:31:16,920
thing that I want and execute
on.

661
00:31:16,920 --> 00:31:18,865
It's Jay Clouse: a lot of effort
to understand, like, what should

662
00:31:18,865 --> 00:31:20,876
I pay attention to?
How do I curate it?

663
00:31:20,876 --> 00:31:22,577
What order should I consume it
in?

664
00:31:22,577 --> 00:31:25,434
And like, what do I lend
credibility to so yes, you could

665
00:31:25,434 --> 00:31:26,524
do all of that.
You can do it.

666
00:31:26,524 --> 00:31:28,332
How Roberto Blake: much of that
do I have to do to distill it

667
00:31:28,332 --> 00:31:30,620
down these things?
And how would I know that I've

668
00:31:30,620 --> 00:31:32,912
done that effectively Jay
Clouse: totally and why would

669
00:31:32,912 --> 00:31:35,670
you believe that you can do it
as effectively as somebody who's

670
00:31:35,670 --> 00:31:38,600
been doing it for years and has
already immersed it like the

671
00:31:38,600 --> 00:31:41,316
best course I've ever taken, by
far, Roberto Blake: and had

672
00:31:41,316 --> 00:31:43,540
other people vet it by hack,
then other people have bought

673
00:31:43,540 --> 00:31:45,355
it.
Yes, best course Jay Clouse: I

674
00:31:45,355 --> 00:31:47,560
take it by far is Seth godins
marketing seminar.

675
00:31:47,620 --> 00:31:54,040
Okay, hour for our incredibly
value, and this is this man's 30

676
00:31:54,040 --> 00:31:56,974
years of marketing experience
distilled into one course.

677
00:31:56,974 --> 00:32:00,600
Like you can have Seth godins 30
years of marketing experience

678
00:32:00,600 --> 00:32:03,300
distilled into one chorus, yes,
you could probably go through

679
00:32:03,300 --> 00:32:06,300
his entire archive of everything
he's ever done, but some of

680
00:32:06,300 --> 00:32:08,580
that's going to be dated, some
of that he's changed his own

681
00:32:08,580 --> 00:32:10,810
mind on.
So it's just, yes, you can do it

682
00:32:10,810 --> 00:32:13,446
for free, but it's inefficient.
At some point you need to value

683
00:32:13,446 --> 00:32:15,340
your own time.
Roberto Blake: I think that time

684
00:32:15,340 --> 00:32:19,029
is the most irreplaceable thing.
I think there's a over I think

685
00:32:19,029 --> 00:32:22,520
people I'm speaking for myself
when I say this.

686
00:32:22,520 --> 00:32:26,324
I've had various incarnations of
a unhealthy relationship with

687
00:32:26,324 --> 00:32:30,408
money that comes from scarcity,
bad experiences growing up

688
00:32:30,408 --> 00:32:34,395
without money, being an adult
that didn't have money, all

689
00:32:34,395 --> 00:32:37,736
kinds of debt.
It creates these money traumas

690
00:32:37,736 --> 00:32:42,142
that I think then skew the lens
of how we perceive money, and we

691
00:32:42,142 --> 00:32:44,539
think that, Oh, if we spend this
money, this money will never

692
00:32:44,539 --> 00:32:46,371
come again.
But inevitably, if we work hard,

693
00:32:46,371 --> 00:32:48,664
it does, if we're consistent, it
does.

694
00:32:48,664 --> 00:32:53,360
If no tragedy happens, it does.
And often we've spent more money

695
00:32:53,360 --> 00:32:57,068
on more useless or worthless
things than the things that are

696
00:32:57,068 --> 00:32:59,560
in personal development.
I feel like books are always a

697
00:32:59,560 --> 00:33:01,799
good investment of money.
I feel like a gym membership

698
00:33:01,799 --> 00:33:04,560
tends to be a good investment of
money and everything like, I

699
00:33:04,560 --> 00:33:07,128
mean, your evidence right here,
Jay Clouse: I've put a lot of

700
00:33:07,128 --> 00:33:08,040
money into the home gym.
Yeah.

701
00:33:08,040 --> 00:33:11,160
Roberto Blake: So the I feel
like personal development, which

702
00:33:11,160 --> 00:33:14,160
gets a bad rap, self
improvement, I think career

703
00:33:14,160 --> 00:33:16,500
development.
I think if you were trying to do

704
00:33:16,500 --> 00:33:18,969
anything like, for example,
outside of content creation,

705
00:33:18,969 --> 00:33:22,110
people understand the investment
of career development, and how

706
00:33:22,110 --> 00:33:25,178
many 1000s of 1000s of dollars.
But I think in our industry, a

707
00:33:25,178 --> 00:33:28,700
lot of people take for granted
this idea, because in their

708
00:33:28,700 --> 00:33:32,012
mind, there's this perception
behind the scenes that this is

709
00:33:32,012 --> 00:33:34,200
very luck based, which I would
disagree with.

710
00:33:34,200 --> 00:33:37,730
I think that most things that
are broadcast as luck are

711
00:33:37,730 --> 00:33:39,428
undisclosed privilege,
undisclosed nepotism,

712
00:33:39,428 --> 00:33:42,376
undisclosed resources.
I don't think enough credit goes

713
00:33:42,376 --> 00:33:45,940
to teams that are behind people,
tools that are behind people,

714
00:33:45,940 --> 00:33:49,668
and to opportunities that were
not given to everybody a lot of

715
00:33:49,668 --> 00:33:51,650
times.
And Jay Clouse: if you pawn

716
00:33:51,650 --> 00:33:54,520
things off on luck, that's a
very disempowering belief.

717
00:33:54,520 --> 00:33:57,460
I agree.
Because if you just believe

718
00:33:57,460 --> 00:33:59,482
things are luck, then like,
what?

719
00:33:59,482 --> 00:34:01,830
What reason is there to do
anything?

720
00:34:01,830 --> 00:34:03,558
I Roberto Blake: take it to a
weird extreme.

721
00:34:03,558 --> 00:34:05,550
When someone says they're lucky,
I don't think they're being

722
00:34:05,550 --> 00:34:07,600
humble.
I think they're trying to say

723
00:34:07,600 --> 00:34:10,085
that God loves them more than
you.

724
00:34:10,085 --> 00:34:13,686
Yeah, that's a mic drop, right?
But, but thing is, think about

725
00:34:13,686 --> 00:34:16,750
it, if it's not in your control,
then it's in the control of

726
00:34:16,750 --> 00:34:18,702
something bigger and more
powerful, and it's picking

727
00:34:18,702 --> 00:34:20,748
winners and losers.
Yeah, I would never want to

728
00:34:20,748 --> 00:34:22,790
believe that message.
I Jay Clouse: mean, like, chance

729
00:34:22,790 --> 00:34:25,826
and probabilities are a thing,
yeah, and sometimes those play

730
00:34:25,826 --> 00:34:28,895
in your favor.
But there are other ways to

731
00:34:28,895 --> 00:34:32,300
like, improve your odds.
You can stack the deck, yeah,

732
00:34:32,300 --> 00:34:34,460
your favor.
There's a lot you can do to

733
00:34:34,460 --> 00:34:37,219
like, be more probabilistic to
get the outcome that you want.

734
00:34:37,219 --> 00:34:39,440
Roberto Blake: Yes, I think that
the rarity of outcomes that

735
00:34:39,440 --> 00:34:41,987
people look at also is a rarity
of inputs.

736
00:34:41,987 --> 00:34:44,512
And the thing that also
convinced me this, and I'd love

737
00:34:44,512 --> 00:34:47,418
your thoughts on this as we
start to, you know, wind things

738
00:34:47,418 --> 00:34:51,416
down, but like, if you look at
AI, for example, its outputs are

739
00:34:51,416 --> 00:34:54,940
only as good as its inputs.
You cannot be somebody who's

740
00:34:54,940 --> 00:34:58,075
like, you know, if someone's
already smart, this thing will

741
00:34:58,075 --> 00:35:00,042
have exponentially more valuable
to them.

742
00:35:00,042 --> 00:35:04,356
That if they're below average,
and I think that a lot of things

743
00:35:04,356 --> 00:35:09,711
are the difference between a lot
of undisclosed effort that is

744
00:35:09,711 --> 00:35:13,452
above average or outlier effort,
meaning that, I think that it's

745
00:35:13,452 --> 00:35:18,081
under reported how many hours
people put in doing something to

746
00:35:18,081 --> 00:35:21,632
get like most people do not
understand that a lot of the

747
00:35:21,632 --> 00:35:24,302
successful content creators that
they see, it's their third or

748
00:35:24,302 --> 00:35:26,780
fifth YouTube channel, yeah, and
they've undisclosed to you.

749
00:35:26,780 --> 00:35:29,195
You saw them and ran into them
when they're 18.

750
00:35:29,195 --> 00:35:32,000
They've been trying to since
they were 12, and they failed

751
00:35:32,000 --> 00:35:32,960
their way up.
Yeah.

752
00:35:32,960 --> 00:35:35,360
Jay Clouse: And even while they
were failing, they were learning

753
00:35:35,420 --> 00:35:39,620
things that allowed them to do
things in smaller amounts of

754
00:35:39,620 --> 00:35:41,746
time, and like time savings
compound.

755
00:35:41,746 --> 00:35:44,074
They Roberto Blake: do they but
that's with everything.

756
00:35:44,074 --> 00:35:46,284
That's with athleticism.
And no one talks like, think, if

757
00:35:46,284 --> 00:35:48,640
you think about it, just
realistically, the more you work

758
00:35:48,640 --> 00:35:50,940
out, the more you do an
exercise, the more you do a

759
00:35:50,940 --> 00:35:51,988
martial art, the effort
compounds.

760
00:35:51,988 --> 00:35:55,968
And the thing becomes easier due
to muscle gain, muscle memory,

761
00:35:55,968 --> 00:35:59,377
repetition, the fact that you're
disciplined in your mind, of

762
00:35:59,377 --> 00:36:01,342
like, okay, this isn't so bad,
becomes a thing.

763
00:36:01,342 --> 00:36:03,887
A lot of people don't.
If I put it into real terms for

764
00:36:03,887 --> 00:36:07,140
content creators, Mr. Beast made
460 videos to get to 10,000

765
00:36:07,440 --> 00:36:09,715
subscribers.
Do you realize how abnormal it

766
00:36:09,715 --> 00:36:13,290
is to keep going?
If you have, if you make 460

767
00:36:13,290 --> 00:36:16,440
videos on YouTube, try your
little heart out, and you don't

768
00:36:16,440 --> 00:36:19,047
even get to 10,000 subscribers,
you realize how many people

769
00:36:19,047 --> 00:36:20,888
would give up?
Jay Clouse: Oh yeah.

770
00:36:20,888 --> 00:36:23,980
Before they hit 400 videos, I
would have given up at video six

771
00:36:23,980 --> 00:36:25,610
they.
Roberto Blake: A lot of them

772
00:36:25,610 --> 00:36:29,268
give up, most people, even if
they, most people give up at

773
00:36:29,268 --> 00:36:34,450
video 100 if they do not hit the
outlier thing, if they don't hit

774
00:36:34,450 --> 00:36:37,340
10,000 subscribers by video 100
they give up.

775
00:36:37,340 --> 00:36:39,946
And the reason I know this is
because that has been audited.

776
00:36:39,946 --> 00:36:42,760
90% of creators never hit 10,000
subscribers.

777
00:36:44,080 --> 00:36:46,780
About roughly, depending on what
you want measure is active

778
00:36:46,780 --> 00:36:48,940
channels.
You could argue between three

779
00:36:48,940 --> 00:36:52,388
and 6% monetize, because,
according to CEO Neo Mohan, 3

780
00:36:52,388 --> 00:36:55,640
million globally in the partner
program, there's over 100

781
00:36:55,640 --> 00:36:57,630
million channels on YouTube
globally.

782
00:36:57,630 --> 00:37:01,860
Social Blade only tracks about
69 million of them.

783
00:37:01,860 --> 00:37:05,160
So people look at that as the
active channel number, okay, if

784
00:37:05,160 --> 00:37:08,280
I go with the conservative
version, 6% of all people in the

785
00:37:08,280 --> 00:37:10,860
world who try to do YouTube get
monetized, and get the partner

786
00:37:10,860 --> 00:37:12,660
program and get, you know, the
watch hours and the

787
00:37:12,660 --> 00:37:13,992
monetization.
And that's after they lowered

788
00:37:13,992 --> 00:37:18,120
the bar, by the way, in the to
500 subscribers and 3000 watch

789
00:37:18,120 --> 00:37:20,864
hours.
Okay, so it's between three and

790
00:37:20,864 --> 00:37:23,360
6% like, Okay, that's pretty
devastating.

791
00:37:23,360 --> 00:37:25,106
That sounds bleak.
That sounds like, yeah, you're

792
00:37:25,106 --> 00:37:27,535
saying it's a lucky break, but
it's not.

793
00:37:27,535 --> 00:37:31,060
It's that most people don't
qualify because they quit too

794
00:37:31,060 --> 00:37:32,592
soon.
Yeah, Jay Clouse: you gotta

795
00:37:32,592 --> 00:37:37,484
think, am I going to put in more
effort than 94 to 97% of people?

796
00:37:37,484 --> 00:37:39,883
And actually, that's very
achievable.

797
00:37:39,883 --> 00:37:42,940
Most people do not put in
extraordinary effort.

798
00:37:43,060 --> 00:37:45,685
They don't, yeah, I Roberto
Blake: think that's been

799
00:37:45,685 --> 00:37:47,995
provably true.
I mean, it sounds harsh, or it

800
00:37:47,995 --> 00:37:50,636
sounds elitist to say, but it's,
no, it's provably true, yeah,

801
00:37:50,636 --> 00:37:53,795
because we can measure it.
Yeah, Jay Clouse: the bar is,

802
00:37:53,795 --> 00:37:57,210
like, low for trying, but like,
the the wind does not come from

803
00:37:57,210 --> 00:37:59,756
simply the activity.
You can't simply upload a video

804
00:37:59,756 --> 00:38:03,450
and think, Well, if I do that
100 times, I get the outcome.

805
00:38:03,450 --> 00:38:06,180
You have to like work to make
every video better.

806
00:38:06,180 --> 00:38:08,880
Roberto Blake: Of improving,
it's the improvement by at least

807
00:38:08,880 --> 00:38:12,660
1% every time one new thing
learned every time it's the

808
00:38:12,660 --> 00:38:15,262
natural progression.
And that's why I liken it to

809
00:38:15,262 --> 00:38:20,052
things like athleticism or
artwork or just even any form of

810
00:38:20,052 --> 00:38:22,396
personal development self
improvement that you do.

811
00:38:22,396 --> 00:38:24,776
It's improvement that you do,
it's the compounding of the

812
00:38:24,776 --> 00:38:28,114
effort with the intent of
improving and becoming more

813
00:38:28,114 --> 00:38:31,180
effective, more efficient.
It's becoming a better editor, a

814
00:38:31,180 --> 00:38:34,020
faster editor, a better script
writer, a better on camera.

815
00:38:34,020 --> 00:38:36,398
I sucked on camera like even
learning to perform, even

816
00:38:36,398 --> 00:38:38,231
learning how to speak.
I sucked on camera.

817
00:38:38,231 --> 00:38:41,341
I sucked at public speaking.
I improved with effort over a

818
00:38:41,341 --> 00:38:44,260
duration of time.
Jay Clouse: Yep, and that

819
00:38:44,260 --> 00:38:46,540
improvement is a decision.
Roberto Blake: It that is a

820
00:38:46,540 --> 00:38:48,850
choice that you that is the
controllable variable out of the

821
00:38:48,850 --> 00:38:51,520
things you were talking about,
because you went to controllable

822
00:38:51,520 --> 00:38:54,450
variables, like how you can
control, for example, your the

823
00:38:54,450 --> 00:38:58,240
price that you set, you can
control that you can control

824
00:38:58,240 --> 00:39:01,750
certain levers in the perception
of your value by, you know,

825
00:39:01,750 --> 00:39:04,488
improving on a thing, and
understand it's a choice to

826
00:39:04,488 --> 00:39:06,988
understand what your audience
values and why and so on and so

827
00:39:06,988 --> 00:39:08,932
forth.
So no, I would agree with you on

828
00:39:08,932 --> 00:39:11,420
that.
So Jay, where can everyone find

829
00:39:11,420 --> 00:39:14,520
you and learn more about your
content and resources?

830
00:39:14,940 --> 00:39:16,020
Jay Clouse: Right here on
YouTube.

831
00:39:16,020 --> 00:39:17,580
Search.
J Klaus, the channel is called

832
00:39:17,580 --> 00:39:19,634
Creator science.
The handle is at creator

833
00:39:19,634 --> 00:39:23,774
science, y t because someone got
to add creator science before

834
00:39:23,774 --> 00:39:26,094
me.
Otherwise, you know, search for

835
00:39:26,094 --> 00:39:28,240
creator science wherever you
like to consume your things.

836
00:39:28,240 --> 00:39:31,160
Do Roberto Blake: you have some
final thoughts or something you

837
00:39:31,160 --> 00:39:33,080
want to talk about today before
we wrap up?

838
00:39:33,500 --> 00:39:36,620
Jay Clouse: Yeah, if I were to
ask everybody watching us to do

839
00:39:37,100 --> 00:39:40,280
one thing, well, maybe two
things, it would be to like and

840
00:39:40,280 --> 00:39:45,160
subscribe.
Nice you.